Pruitthealth - Palmyra is a nursing home facility located in Albany, Georgia. The facility provides an array of medical and supportive services tailored to meet the needs of its residents. Certified by both Medicare and Medicaid, Pruitthealth - Palmyra has been a participant in Medicare since January 1, 1997. The facility supports 218 occupants and offers a variety of care services including nursing, speech therapy, pain management, wound care, occupational therapy, and physical therapy. With an emphasis on rehabilitative and supportive care, the facility features specialized programs for patients with fragile skin and osteoporosis. Additional amenities include laundry and dry cleaning services, a barber/beauty salon, and hospice care. The facility also supports resident and family counseling to facilitate communication and provide guidance.
Care services at Pruitthealth - Palmyra are complemented by a strong rehabilitation department where occupational, physical, and speech therapy are prioritized. Nurses and therapists work collaboratively to manage pain, address wound care needs, and enhance the overall well-being of residents. Despite the availability of such comprehensive services, reviews from family members and residents present mixed feedback. Positive experiences highlight compassionate and proficient care, good customer service, frequent communication via video chats, and timely updates about residents’ conditions. Some also commend the clean environment and attentive nursing care that ensures residents are well-groomed. However, concerns have been raised about slow response times to call lights, inefficient communication systems during non-office hours or in emergencies, and poor coordination for medical appointments. Reports of neglect, including issues with hygiene, unrecorded bed sores, and general dissatisfaction with staff responsiveness to urgent needs have been noted, indicating variations in the consistency of care provided across different cases.
Costs at this community start at $3,075 and range up to $5,655. The average price in the community is $5,655, which is more than the average price in the area of $4,961. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.