Quality Life Services – Westmont is a senior living community located in Johnstown, Pennsylvania. This facility provides a range of care services, emphasizing assisted living while also accommodating independent living and nursing home residents. As part of the broader Quality Life Services network, it strives to offer personalized care tailored to individual resident needs, including skilled nursing and rehabilitation services. The facility caters to individuals requiring various levels of medical and personal care assistance, from long-term living arrangements to short-term rehabilitation stays.
At Quality Life Services – Westmont, the facility provides several specialized care services for residents. Incontinence care is available, ensuring that residents receive proper hygiene and dignity support. Ambulatory care services are designed to assist residents who require help with mobility, offering support to ensure they can move safely and confidently within the facility. Memory care programs cater to residents with cognitive impairments, providing structured activities and support in a secure environment to promote cognitive health. For residents with diabetes, the facility offers diabetes care management, helping with monitoring blood sugar levels and managing medication. Additionally, medication management services are provided to ensure that residents receive their prescribed medications accurately and on time.
Transportation services available at Quality Life Services – Westmont include complimentary transportation for residents' medical and non-medical trips, as well as transportation at cost for additional needs. These services are organized to assist residents in attending medical appointments, participating in community activities, and maintaining personal errands outside the facility.
Resident and family feedback reveals significant dissatisfaction with the care quality at Quality Life Services – Westmont. Reviews frequently highlight concerns over staff negligence, with reports of unmet medical needs and inadequacies in personal hygiene care. Unresponsiveness and a lack of empathy from nursing staff, alongside poor communication between shifts, have been noted by multiple families. Complaints also include unsanitary conditions and insufficient response to urgent situations. While some reviews commend the administrative office for efficient handling of billing and paperwork, these positive notes are notably juxtaposed with pervasive care-related criticisms. There are isolated instances where a more independent private healthcare setup within the facility received positive feedback. Additionally, while a minority of reviews noted satisfactory meal services, these are outweighed by broader negative reviews concerning care quality.
Costs at this community start at $2,722 and range up to $6,263. The average price in the community is $4,492, which is less than the average price in the area of $4,675. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.