Randolph Gardens Health & Rehabilitation is a care facility situated in Charlotte, North Carolina. It primarily offers nursing-home services with additional provisions for assisted-living. The facility, home to 92 residents, has been a Medicare participant since October 1, 1980, and is certified by both Medicare and Medicaid. Its care services are diverse and comprehensive, including specialized medical support such as pain management, wound care, occupational therapy, stroke care, speech therapy, and hospice care. In addition to nursing and medical services, Randolph Gardens also provides memory care for residents with cognitive needs.
The facility is equipped with a barber/beauty salon for personal care and social activities, and it encourages community engagement through various clubs and communal activities, such as garden and social clubs, designed to enhance residents' quality of life. There is also a focus on maintaining family connections and support through resident and family counseling services. The primary language spoken is English.
Resident and family reviews provide mixed insights into the facility. Many have praised the staff for their friendly, compassionate demeanor and the creation of a family-like atmosphere, noting the positive impact of ample activities and the facility's cleanliness. However, others have expressed concerns regarding management issues, particularly highlighting problems with understaffing and inconsistent rehabilitation services, which have led to some dissatisfaction with personal care and responsiveness to resident needs. While there are commendations for the professional care regarding health and therapy, feedback indicates room for improvement in addressing operational challenges to ensure consistent caregiving standards.
Costs at this community start at $1,916 and range up to $7,000. The average price in the community is $4,458, which is less than the average price in the area of $4,662. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.