Ravenwood Specialty Care is a nursing home located in Waterloo, Iowa, certified by both Medicare and Medicaid. This facility has been a Medicare participant since March 27, 1995, and provides a range of services designed to support various medical and personal needs for its 156 current residents. The facility offers 24-hour skilled nursing care, outpatient rehabilitation, respite care, and hospice services. Ensuring varied medical support, Ravenwood provides stroke care, pain management, wound care, and memory care, with services for special dietary restrictions. Additionally, trained nursing staff is available to manage medication and provide speech, occupational, and physical therapy. Ravenwood values individualized care plans and includes resident and family counseling as part of their support offerings.
Ravenwood also emphasizes community and cultural inclusivity with languages supported such as Hindi, Chinese, Spanish, French, Vietnamese, and German. The facility features several amenities to cater to residents' diverse needs, including a chapel, barber/beauty salon, and laundry/dry cleaning services. Clubs and communities are accessible, providing residents opportunities for social engagement. Despite these offerings, reviews highlight a significant divide in resident experiences, with serious concerns about neglect, unsanitary conditions, and perceived prioritization of economic considerations over resident care. Reports of understaffing and lack of management accountability are frequent, though there are mentions of diligent and attentive staff in areas like rehabilitation and resident engagement. The variability in feedback indicates possible systemic challenges affecting overall care quality at Ravenwood, amid some positive individual staff interactions.
Costs at this community start at $5,863 and range up to $6,281. The average price in the community is $6,072, which is more than the average price in the area of $4,850. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.