Redwoods Retirement Residence, located in Ottawa, ON, offers assisted living services designed to meet the diverse needs of its residents. This facility provides a supportive environment that emphasizes comfort and independence, offering a range of amenities such as meal plans, housekeeping, and social activities. The community is equipped to support both independent living and those requiring additional assistance, making it an adaptable option for many seniors.
In terms of care and medical support, Redwoods Retirement Residence features a comprehensive staffing structure that ensures residents receive the attention and assistance they need. The staff is known for their courteous nature and personalized care, which includes remembering residents' names and promptly answering questions. For residents affected by memory impairments, specialized memory care services offer additional support tailored to assist with daily tasks and cognitive engagement. Incontinence care is provided with dignity and discretion, while non-ambulatory residents receive necessary mobility assistance and support to maintain their quality of life.
Redwoods Retirement Residence also offers dedicated care for residents with diabetes, ensuring regular monitoring and assistance with dietary management. The facility handles medication management, providing organized support for medication schedules, and coordination with healthcare providers to manage prescriptions effectively. This structured approach helps to ensure residents receive their medications on time and as prescribed.
Transportation services are integral to the lifestyle at Redwoods Retirement Residence. The community provides complimentary transportation for medical appointments, ensuring residents have convenient access to necessary healthcare services. For non-medical purposes, such as social outings or shopping trips, transportation is available at an additional cost, offering flexibility and independence for residents wishing to engage with the broader community.
Feedback from residents and their families highlights the attentive and personalized care provided by the staff. While there are mixed opinions on dining experiences—with some appreciating the variety and others suggesting improvements—most feedback is positive regarding the courteousness and efficiency of communication and support. Concerns about value relative to cost are noted by a few, raising awareness for prospective residents considering their options. Despite an older appearance and a crowded lobby, no significant facility condition issues have been reported.
