Regency At Northpointe is located in Spokane, WA, providing care primarily through its nursing home services, with additional assisted living support. The facility caters to seniors requiring assistance with daily living activities and offers specialized memory care. It is certified by Medicare and Medicaid and has been a Medicare participant since August 1, 1990. The facility accommodates up to 104 residents and emphasizes its capacity to offer comprehensive care options, including physical therapy, stroke care, speech therapy, occupational therapy, and wound care. Regency At Northpointe aims to address a spectrum of health needs with trained nursing staff and offers additional support services such as pain management, hospice care, respite care, and memory care. Additionally, amenities like a barber/beauty salon and laundry/dry cleaning services are available, ensuring residents’ daily comfort and convenience.
The facility promotes a community-oriented atmosphere with various clubs and communities available for residents to engage in social and recreational activities. Furthermore, Regency At Northpointe provides resources for resident and family counseling, intending to foster a supportive environment for both residents and their families during challenging times. However, resident and family reviews reveal mixed experiences, indicating both instances of compassionate care and areas of significant concern. While some reviews praise the facility’s physical therapy program and the empathetic interactions during difficult circumstances like bereavement, others report serious issues including inadequate medical attention, lapses in emergency handling, and poor communication. Concerns over staff training and behavior, including instances of unprofessionalism and breaches of confidentiality, have also been noted by reviewers. The feedback indicates potential areas for improvement within the facility’s operations to ensure patient welfare is consistently prioritized.
Costs at this community start at $2,695 and range up to $7,300. The average price in the community is $4,998, which is less than the average price in the area of $5,318. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.