Regency Manor Nursing and Rehabilitation Home, located in Utica, MI, is a facility primarily focused on providing nursing home care with additional services in assisted living. The center offers care options such as short-term rehabilitation, long-term care, and skilled nursing services. Certified by Medicare and Medicaid, Regency Manor has been a Medicare participant since August 9, 2005. Designed to aid individuals recovering from surgeries or health events, as well as those needing ongoing care for chronic conditions, the facility emphasizes personalized care plans tailored to enhance patient independence and quality of life. The facility accommodates 34 current occupants and offers respite care alongside regular services. Regency Manor also provides resident and family counseling to support the emotional and social needs of its community.
Regarding transportation, Regency Manor Nursing and Rehabilitation Home offers complimentary transportation services to its residents. These transportation services cater to both medical and non-medical purposes, facilitating residents' access to healthcare appointments and other necessary outings, enhancing their independence and quality of life.
Resident and family reviews about Regency Manor have predominantly expressed dissatisfaction, pointing to significant concerns about the quality of care and management. Complaints focus primarily on the Director of Nursing (DON), perceived as unprofessional and ineffective in managing the facility. Additional issues highlighted include the poorly maintained physical environment, such as strong urine odors, outdated amenities, narrow hallways, and equipment. Reports about the food provided are troubling, with claims of unsanitary preparation and inadequate nutrition. Staffing issues are also significant, with criticisms of neglect from nurses and aides, understaffing concerns, and reports linking these issues to resident deaths. While a former employee noted some positive changes upon returning to the facility, most feedback suggests deep-rooted structural and managerial challenges at Regency Manor.
Costs at this community start at $1,500 and range up to $7,665. The average price in the community is $4,582, which is less than the average price in the area of $4,998. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
