Regency Newcastle, located in Newcastle, WA, is a senior living facility offering assisted living as its primary care type, with additional services in independent living, memory care, and senior-living. The community is designed to meet the needs of seniors requiring various levels of assistance, particularly those who benefit from help with activities of daily living and those coping with memory-related disorders such as dementia. Residents have access to amenities like dining programs, wellness activities, social clubs, and transportation arrangements for non-medical needs.
The care and medical support at Regency Newcastle include access to nursing coverage for 12 to 16 hours daily, with trained nurses available to oversee resident well-being and assist with medication management. The facility offers memory care for individuals living with dementia or related conditions, providing specialized attention and support in a secure environment. Personal care assistance is available, including full support with bathing, dressing, and toileting, as well as some physical assistance with eating. Laundry and dry cleaning services are offered to maintain resident comfort and hygiene. The community also provides respite care for those who require temporary stays, as well as hospice services for residents with advanced care needs. Mental wellness programs aim to support emotional and cognitive health, and residents have access to a barber/beauty salon on site. A variety of clubs and community activities are available, including yoga, supporting physical activity and social engagement. On-site physical therapy is also provided for residents needing rehabilitation or mobility support.
Transportation services at Regency Newcastle are limited to arranging non-medical transportation, which is intended for purposes such as shopping, social outings, or other non-clinical appointments. These services facilitate resident independence and engagement with the surrounding community, though medical transportation needs must be addressed separately.
According to resident and family feedback, many appreciate the friendliness and attentiveness of the staff, noting positive interactions with the executive director, front desk, and care team. The presence of longstanding caregivers has contributed to a sense of consistency for some residents. The range of engaging activities and the quality of physical therapy services are frequently praised. Food quality receives mixed feedback, with some enjoying the dining options and others noting a decline in quality after staff changes.
Despite these positive aspects, there are reported challenges such as understaffing—particularly during meals and in overall caregiver availability—and occasional delays of up to 30 minutes in staff response times after help is requested. Staff turnover, especially in key positions like the activity director and chef, has also been noted. Some family members have raised concerns over lapses in care and supervision, including delayed response to medical events and incidents of residents being left unattended. Cleanliness and facility maintenance are additional areas cited for improvement, with reports of worn furnishings and poorly kept common spaces.
In summary, Regency Newcastle offers an array of care services and amenities supporting senior residents with varying needs. While many express satisfaction with its staffing, activities, and medical services, concerns related to staffing levels, responsiveness, facility maintenance, and food consistency have also been noted.
Costs at this community start at $3,700 and range up to $4,534. The average price in the community is $4,117, which is less than the average price in the area of $5,528. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
