Riverwood Center is a care facility in Jacksonville, Florida, offering a combination of nursing home and assisted living services. The facility is certified by Medicare and Medicaid, with participation in Medicare since March 20, 1967, providing various healthcare and support services to its residents. Riverwood Center accommodates around 219 occupants and provides specialized care including stroke care, speech therapy, pain management, cardiac care, wound care, and occupational therapy. Other services include diabetes care, dialysis, hospice, IV therapies, and memory care. The facility offers physical, occupational, and speech therapies, and communicates in both English and Spanish to cater to a diverse population. In addition, laundry and dry cleaning services, respite care, and comprehensive care planning are part of the support offered. Riverwood Center also encourages active family involvement through resident and family counseling.
Regarding resident and family experiences, Riverwood Center receives a range of feedback. Positive reviews often highlight the facility's cleanliness, friendly and attentive staff, and the strong, supportive relationships formed between residents and caregivers. Staff members such as Nocia, Torie, and Lala are frequently mentioned for their exceptional contributions to resident care and comfort. However, the facility also faces criticism regarding certain aspects of care, with reports of neglect, improper medication management, and issues with cleanliness, particularly noted on the second floor. Concerns about unresponsive staff and staffing levels have also been raised, which indicates variability in experiences at Riverwood Center. While many residents find a nurturing environment, others express dissatisfaction with specific areas of service quality and attentiveness.
Costs at this community start at $1,900 and range up to $8,060. The average price in the community is $4,980, which is less than the average price in the area of $5,322. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
