Robin's Nest Senior Living is an assisted living facility located in St. Charles, Illinois. It focuses on providing support for elderly residents who require assistance with daily activities in a secure and structured environment. The facility offers various care services tailored to meet the needs of its residents, ensuring that appropriate medical support is available for those housed within the community.
The care and medical support services at Robin's Nest Senior Living include specialized assistance for incontinence care, ensuring that residents are given the dignity and comfort they deserve. For those with mobility challenges, ambulatory care services are in place to help residents move around as needed within the community. The facility is a secured community, providing a safe environment by preventing wandering and promoting resident security. Furthermore, comprehensive diabetes care is offered, with a focus on monitoring and managing blood sugar levels. Additionally, medication management ensures that residents take their prescribed medications correctly and on schedule, with oversight provided by the facility staff.
Robin's Nest Senior Living also provides transportation services at cost for both medical and non-medical purposes. This service supports residents' needs to attend medical appointments or engage in community outings and errands. These transportation options are designed to help maintain residents' independence and access to essential services beyond the facility's reach.
However, it is important to note that residents and their families have voiced dissatisfaction regarding the quality of care at Robin's Nest Senior Living. Criticisms have been leveled particularly at the behavior and expertise of the caregiving staff. A specific incident was reported involving a nurse named Caroline, who allegedly mistreated a resident. Concerns have also been raised regarding the staff's medical knowledge and handling of health issues, as well as communication challenges due to language barriers. The food quality has been described unfavorably, and the management's frugality is a point of contention, especially regarding personal care items for the residents. These reviews highlight significant areas of discontent involving the facility's staffing and management practices.
Costs at this community start at $2,645 and range up to $8,000. The average price in the community is $5,322, which is more than the average price in the area of $5,259. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.