Rochester West Health Services is a nursing home located in Rochester, Minnesota. It provides various care services and medical support aimed to assist residents with ongoing health and rehabilitation needs. The facility offers restorative nursing care aimed at helping residents regain or maintain their physical health and independence. This includes comprehensive wound care services designed to promote healing and prevent infection in those requiring such support. Additionally, the facility provides occupational therapy to help residents perform daily activities with greater ease and physical therapy to improve mobility, strength, and balance. Speech therapy is available to assist residents with communication difficulties and swallowing disorders. Rochester West Health Services also offers continence management to support residents in maintaining or improving bladder and bowel control. Pain management services are available to ensure that residents experiencing chronic or acute pain receive appropriate assessment and relief. Podiatry services cater to foot and lower limb health, and intravenous (IV) therapies are administered as needed for nutrition, hydration, or medication.

Despite these offerings, reviews from residents and family members indicate substantial concerns regarding the quality of care provided at Rochester West Health Services. Reports include neglect in basic hygiene care, such as significant delays in bathing, as well as serious mismanagement of critical treatments, like failing to operate essential medical equipment correctly. Inadequate staffing levels are noted, leading to prolonged wait times for assistance with basic needs, including bathroom use. Medical oversight is criticized for its apparent deficiencies, with significant medical issues like pulmonary embolisms going undiagnosed and tumors being overlooked or misdiagnosed. The effectiveness of the physical rehabilitation services is also questioned, with residents reportedly experiencing better progress only after transferring to alternative facilities. Furthermore, troubling accounts of staff behavior, including intimidation and mishandling of residents, have resulted in an environment where fear and depression are prevalent among patients. As a result, feedback strongly cautions against utilizing the services at this facility due to the negative experiences and lack of adequate care highlighted in the reviews.

Costs at this community start at $3,215 and range up to $5,475. The average price in the community is $4,345, which is less than the average price in the area of $4,613. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.