Rock Haven Nursing Home, located in Nacogdoches, Texas, is a skilled nursing facility providing comprehensive long-term care and rehabilitation services. The facility, certified by both Medicare and Medicaid since August 9, 2013, accommodates 51 residents and participates in Medicare programs. Rock Haven offers essential services tailored to meet the needs of its residents, including assistance with daily living activities, medical oversight, dietary support, and physical therapy. They also provide specialized therapies for individuals recovering from surgery or illness. The facility emphasizes a supportive environment for both short-term rehabilitation and long-term residential care, ensuring residents receive appropriate levels of medical and emotional support.
Resident and family feedback about Rock Haven Nursing Home presents varied experiences regarding the quality of care and professionalism. Positive reviews highlight the staff's punctuality, adherence to COVID-19 protocols, and the dedication of certain nurses during end-of-life care, as well as commendation for dietary support and physical therapy services. Families appreciate the respectful treatment of residents and timely communication about patient conditions. Nonetheless, some reviews express dissatisfaction with what they perceive as declining care quality and misleading business practices. Criticisms also extend to management's handling of liability concerns. There is a diversity of opinions, suggesting that individual interactions and expectations significantly influence the experiences of residents and their families. Rock Haven Nursing Home also supports residents and their families through counseling services, reinforcing its commitment to holistic care.
Costs at this community start at $4,715 and range up to $5,410. The average price in the community is $5,062, which is more than the average price in the area of $4,528. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
