Rock River Gardens, nestled in the charming city of Sterling, IL, offers a welcoming and supportive environment for seniors seeking both nursing home and assisted living services. This community is dedicated to providing a comprehensive range of care and medical support options designed to enhance the quality of life for its residents. The facility boasts a wide array of therapeutic services, including podiatry, dental care, speech therapy, occupational therapy, and physical therapy, all tailored to meet the individual needs of its residents. With 24-hour skilled nursing care, Rock River Gardens ensures that residents receive the highest level of medical attention and support. As a Medicare-certified facility, it is equipped to provide essential services like hospice care and respite care, catering to residents with varying health requirements.
In addition to its medical services, Rock River Gardens strives to create a comfortable and convenient living experience. Residents have access to laundry and dry cleaning services, allowing them to enjoy a worry-free lifestyle. The on-site barber and beauty salon offer grooming and personal care services, helping residents maintain their preferred level of personal hygiene and style.
Despite these offerings, feedback from residents and their families indicates significant concerns regarding the quality of care and the professionalism of the staff at Rock River Gardens. Reports frequently highlight issues with the demeanor and approachability of nurses and other staff members, who have been described as rude, suggesting challenges with staff interactions and care. Criticism also extends to the administrative staff, with reports of indifference to the well-being of both residents and employees, implying potential systemic issues within the facility's operations. This environment of dissatisfaction may affect the overall quality of service provided to residents.
The community promotes a variety of activities aimed at engaging residents socially and intellectually. These activities are designed to foster a sense of community and belonging while encouraging residents to stay active and engaged. However, the effectiveness of these programs may be influenced by the current concerns about staff interactions and the administration's responsiveness to feedback. Residents and their families are encouraged to participate in community events and provide input on improving the overall experience at Rock River Gardens.
In summary, while Rock River Gardens in Sterling, IL, offers an array of services and amenities designed to support and enhance the lives of its residents, the challenges related to staff professionalism and care quality remain areas that require attention and improvement to ensure a more positive and nurturing environment for all residents.
Costs at this community start at $3,716 and range up to $5,628. The average price in the community is $4,672, which is less than the average price in the area of $5,093. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
