Carriage Rehab & Healthcare is a nursing home located in Rockford, Illinois. With 82 current occupants, the facility is certified by both Medicare and Medicaid and has been a participant in the Medicare program since May 29, 1996. The center offers various care services and medical support tailored to the needs of its residents. These services include speech therapy, pain management, wound care, and occupational therapy, along with specialized stroke care. Staffed by a team of qualified nurses, the facility aims to provide comprehensive healthcare to its residents. Amenities such as a barber and beauty salon and laundry/dry cleaning services are available to enhance the quality of life for occupants. Additionally, Carriage Rehab offers hospice care and hosts resident and family counseling sessions, facilitating open communication and support for residents and their families.
Resident and family reviews of Carriage Rehab & Healthcare present a mixed perspective of the facility's care quality. Positive feedback highlights specific nurses and certified nursing assistants (CNAs) who have delivered commendable care and responsiveness, helping to put families at ease despite initial reservations. On the other hand, many reviews express concerns about insufficient staffing, disorganized management, and inadequate hygiene standards, with some reports of residents being left in unsanitary conditions. The transition from the previous management under Rosewood Care Center to the current system has reportedly led to significant issues, with complaints about deteriorating conditions. Reported administrative shortcomings have led to poor communication and unmet needs in vital areas such as medication and physical therapy. Although some staff members continue to be recognized for their helpfulness and dedication, these positive experiences are often overshadowed by more common accounts of neglect and mismanagement within the facility.
Costs at this community start at $7,452 and range up to $8,060. The average price in the community is $7,756, which is more than the average price in the area of $5,714. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
