Rural Health Care Center is a nursing home located in Indianapolis, Indiana, certified by both Medicare and Medicaid, and a participant of Medicare since March 22, 2013. The facility, accommodating 45 current occupants, offers a range of services designed to support the medical and personal needs of its residents. Services at the facility include nursing care, hospice services, and respite care, along with specialized support for conditions such as stroke recovery. The center provides occupational, physical, and speech therapy, tailored to assist residents with rehabilitation and daily needs. Additional healthcare services include vision and hearing care, wound care, podiatry, and dental care, ensuring comprehensive health management. Practical amenities such as laundry and dry cleaning services, as well as personal grooming through a barber/beauty salon, are also available. The facility promotes resident involvement through clubs and communities and offers resident and family counseling to support social and emotional well-being.
Despite the broad range of services and amenities, the facility has faced substantial criticism from residents and families regarding the quality of care and overall environment. Reports consistently refer to the setting as chaotic, likening it to a "ghetto" or mental hospital, with frequent conflicts among residents and staff. These issues highlight a lack of professionalism and effective conflict management, suggesting deficiencies in staff training and facility management. The atmosphere, as described by reviews, seems tense and lacking in safety, creating concerns for residents and their families. The presence of a care navigator might be an effort to guide residents through their care options, but overall, the situation indicates a need for improved management practices and enhanced staff training to create a more supportive and peaceful environment for all residents.
Costs at this community start at $5,139 and range up to $7,604. The average price in the community is $6,372, which is more than the average price in the area of $5,007. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
