Sanctuary At Holy Cross is a care facility located in South Bend, Indiana, providing nursing home care along with assisted living services. The facility is certified by both Medicare and Medicaid, having participated in Medicare since January 4, 1994. It caters to a maximum of 128 occupants and offers a range of medical and supportive care options. These include specialized services such as cardiac care, wound care, occupational therapy, vision care, physical therapy, hearing care, podiatry, dental care, stroke care, and speech therapy. Residents also have access to a barber/beauty salon, laundry and dry cleaning services, and can participate in various clubs and communities. As a Catholic facility, Sanctuary At Holy Cross incorporates memory care and additional religious support where needed. Resident and family counseling services are also available to help mitigate the emotional transitions that can accompany long-term care.

Despite offering a broad array of care services, reviews about Sanctuary At Holy Cross reveal a polarizing perspective on the quality of care and management. Some families commend specific staff members for their dedicated and compassionate care, noting strong communication and administration assistance. However, there are several reports indicating systemic problems, such as ineffective communication, subpar rehabilitation services, and neglectful care practices. Additional concerns include chronic understaffing, significant staff turnover, and prolonged response times to call lights. Issues with resource management are also evident, with incidents of cold meals and maintenance problems. This facility has faced managerial changes since 2018, which some reviews associate with a perceived decline in service quality, leaving families with unresolved complaints and dissatisfaction. Such mixed experiences highlight both the facility's potential strengths and its challenges in delivering consistent care.

Costs at this community start at $1,995 and range up to $8,213. The average price in the community is $5,104, which is less than the average price in the area of $5,123. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.