Sanctuary At McAuley is a senior living community located in Muskegon, Michigan. It offers a range of care options including assisted living, memory care services, and a primary focus on nursing home care. The facility is designed to provide personalized care plans that cater to the unique needs of each resident, with a strong emphasis on enhancing their quality of life and fostering independence. Sanctuary At McAuley features various amenities such as private living spaces, social and recreational activities, and comprehensive dining services aimed at supporting the overall well-being of its residents.
The care services at Sanctuary At McAuley encompass a wide array of medical support options, including dialysis treatment, hospice care, podiatry, dental care, and wound care management. The facility also provides rehabilitative services like occupational therapy, physical therapy, and speech therapy, as well as IV therapies when needed. Despite these offerings, reviews and testimonials indicate issues with care quality and staff performance. Concerns have been raised regarding patient neglect, including unresponsiveness to call lights, inadequate communication, and a lack of familiarity with patients’ specific care needs, sometimes leading to serious health issues such as bedsores and septic conditions. Family members have noted inconsistencies between the claim of being short-staffed and observations of staff socializing rather than attending to patient needs. Furthermore, administrative follow-up on reported issues appears to be insufficient, though there are isolated reports of attentive care and effective rehabilitation efforts. Given the mixed reviews, potential residents and their families are advised to maintain vigilant oversight and communicate closely with the staff to ensure high-quality care and address any concerns promptly.
Costs at this community start at $1,300 and range up to $8,706. The average price in the community is $5,003, which is less than the average price in the area of $5,265. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
