Sandy Lake Rehabilitation and Care Center, located in Coppell, Texas, is a facility primarily offering nursing home services with a focus on rehabilitation therapy. The center supports residents with personalized care plans designed to enhance recovery and improve overall quality of life. Certified by Medicare and Medicaid since 2010, Sandy Lake Rehabilitation and Care Center accommodates up to 84 residents. The facility provides a range of skilled nursing services and specialized therapies, including physical, occupational, and speech therapy. Additional services encompass incontinence care, ambulatory care, and amenities such as a barber/beauty salon. The center also acknowledges the importance of community and family involvement by offering resident and family counseling services.
Sandy Lake Rehabilitation and Care Center also supports resident mobility and ensures transportation needs are met through complimentary transportation services for medical appointments and other non-medical requests that are available at a cost. These transportation services are designed to facilitate access to essential healthcare and provide greater independence for residents engaging in various activities beyond the facility.
However, reviews of Sandy Lake Rehabilitation and Care Center highlight a mixed response from residents and family members. The facility is praised for its physical therapy and rehabilitation services, with many noting improvements in mobility and health due to the professional therapists' expertise. Positive interactions with friendly and attentive staff, as well as the facility’s cleanliness, receive commendations. Nonetheless, criticisms point to nursing care challenges, reporting unresponsive staff and communication issues about patient conditions and changes. Concerns about the quality of food, malfunctioning equipment, and unpleasant odors are echoed alongside mentions of inadequate surgery and post-operative care. Moreover, the management is reportedly affected by challenges such as high staff turnover, contributing to perceived inadequacies in operational practices. Overall experiences at Sandy Lake Rehabilitation vary, and suggestions for improvement focus on enhancing nursing care and management efficiency.
Costs at this community start at $6,540 and range up to $6,640. The average price in the community is $6,590, which is more than the average price in the area of $4,677. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.