Schaffer Extended Care Center, nestled in the vibrant city of New Rochelle, New York, offers nursing home services designed to support and care for its residents. Despite its strategic location near the heart of the city, feedback from residents and their families has brought to light several areas needing attention to enhance the overall experience.
The facility provides essential nursing services, but there have been repeated concerns regarding the quality of care. Reports of rudeness and slow response times from staff, most notably on the third floor, have been highlighted in reviews. These issues suggest a pressing need for improved training and staff development programs to ensure compassionate and timely care for all residents.
The physical environment of Schaffer Extended Care Center has drawn criticism for being "dark and depressing." While this presents a challenge, it also offers an opportunity to reimagine and renovate the spaces to create a more inviting and uplifting atmosphere. Incorporating elements such as more natural lighting, vibrant color schemes, and well-designed communal areas could significantly enhance the residents' living experience.
The dining experience is another area ripe for improvement. Critiques of the food quality point to a need for a culinary overhaul that could include diverse menu options, fresher ingredients, and meals tailored to meet individual dietary needs. Engaging residents in meal planning or hosting regular tasting events could also boost satisfaction and involvement.
Communication has been flagged as a significant area of concern, with some families feeling out of the loop regarding their loved ones' care. This issue underscores the importance of establishing a transparent and proactive communication strategy. Regular updates, accessible family meetings, and a dedicated liaison for family inquiries could foster better relationships and trust.
While these challenges are notable, they present Schaffer Extended Care Center with a clear roadmap for enhancement. By addressing these areas, the facility can work towards creating a more supportive and responsive environment that aligns with the expectations of residents and their families, ultimately transforming the center into a place of comfort and community.
Costs at this community start at $1,375 and range up to $14,357. The average price in the community is $7,866, which is less than the average price in the area of $8,327. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
