Scott Villa, located in Hayward, California, is an assisted living facility dedicated to providing care and support to its residents. The facility caters primarily to individuals who require assistance with daily living activities, offering a range of support services to enhance residents' quality of life. Scott Villa aims to create an environment where residents can feel secure and well-cared for, integrating assistance with medical needs alongside comfortable living arrangements.
Scott Villa offers various care services tailored to meet the specific needs of its residents. Incontinence care is available, ensuring that residents who require assistance with such needs receive discreet and professional support. The facility also provides ambulatory care, helping residents with mobility challenges to maintain their independence and safety as they move around the facility. For residents managing diabetes, Scott Villa staffs healthcare professionals who provide diabetes care to monitor blood sugar levels and assist with dietary plans and medication management. Additionally, support services are available in Mandarin, ensuring that language is not a barrier to receiving quality care.
Transportation services at Scott Villa are designed to help residents maintain their connections with the community and attend necessary appointments. Complimentary transportation is available for both medical and non-medical purposes, facilitating travel to healthcare appointments, shopping, and other community activities, thus encouraging residents to remain engaged and active.
Feedback regarding Scott Villa is mixed according to resident and family reviews. There are serious concerns about safety and supervision after an incident where a resident with dementia was able to leave the facility without accompaniment and was missing for two hours. Such occurrences raise important questions about the adequacy of supervision and the overall safety protocols in place. In terms of mistreatment allegations, these reports are concerning and suggest the need for internal reviews and improvements. Conversely, some families have noted the facility's cleanliness and praised interactions with the helpful and supportive director, although they found the lack of resident activities noticeable. While the infrastructure and some aspects of administration are positively noted, the facility must address fundamental issues relating to resident care and safety to ensure a consistently secure and supportive environment for all residents.
Costs at this community start at $2,635 and range up to $8,700. The average price in the community is $5,667, which is more than the average price in the area of $5,508. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.