Senior Retreat at Park Crossing is an assisted-living facility located in Charlotte, North Carolina, offering a range of services to support residents in their daily lives while maintaining independence. The primary care focus is on assisted living, complemented by home-care services for those who need additional support. The community is characterized by a small family-home concept, providing personalized care in an environment that feels intimate and welcoming. This setting allows for attentive supervision by caring staff members, contributing to a clean and supportive environment.
Residents have access to various care services including diabetes management, incontinence care, ambulatory care, memory support, and medication management. Memory care services are provided in a secured community environment designed to ensure safety for residents requiring specialized attention. The facility also offers optometry services as part of its comprehensive medical support. Senior Retreat features clubs and communities that cater to individual interests, promoting social engagement and mental stimulation. Fitness programs are available to encourage physical health, while outdoor walking paths offer opportunities for fresh air and gentle exercise. To ensure effective communication, services are primarily offered in English, and residents benefit from an individualized approach to activities and care.
Transportation services at Senior Retreat at Park Crossing include complimentary transportation for medical appointments, ensuring that residents can attend necessary healthcare visits without inconvenience. Additionally, transportation for non-medical purposes is available at a cost, accommodating the need for shopping trips, social outings, or other personal errands. This dual-service model supports residents in maintaining an active lifestyle within the broader community.
Resident and family reviews paint a varied picture of the facility. Many appreciate the attentive care, low resident numbers, and the personalized approach to caregiving, particularly noting the nutritious meals and activities aligned with residents' interests. However, some have expressed concerns regarding high staff turnover, poor communication, and financial issues, including unexpected rate increases. Feedback about management practices is mixed, with some families describing unsatisfactory interactions. Overall, experiences vary widely, suggesting a need for prospective residents and families to thoroughly explore the community's offerings and governance before making a decision.
Costs at this community start at $1,745 and range up to $7,700. The average price in the community is $4,722, which is more than the average price in the area of $4,673. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
