Serene Manor Medical Center is a nursing home located in Knoxville, Tennessee. Certified by Medicare, this facility offers long-term residential care and is designed to support individuals who require persistent medical supervision and assistance with daily activities. The center provides basic nursing care and clinical services tailored to those with various medical and rehabilitative needs. Despite its intent to offer such services, reviews indicate there are mixed experiences with the facility, suggesting areas of both concern and commendation.
The care at Serene Manor Medical Center appears to face considerable challenges, predominantly highlighted by major concerns regarding cleanliness and resident care. Many reviews allege unsanitary conditions, with signs of rodent and insect infestations, and a noticeable odor that suggests inadequate maintenance. Several reports from residents and their families mention neglect in care, including insufficient supplies for personal hygiene, leading to residents spending extended periods in soiled conditions. Food quality and nutritional offerings have also been noted as inadequate by some reviewers.
Conversely, there are positive mentions that speak to the hardworking and dedicated nature of some staff members who strive to provide attentive care under challenging circumstances. Serene Manor functions as an essential place for individuals lacking family support, with some evidence of good wound care and caring interactions despite issues of understaffing and delayed responses to calls for assistance. These mixed reviews suggest that while there are dedicated efforts by the staff and instances of positive care experiences, significant improvements in cleanliness, resources, and staffing are needed to enhance the overall standard of care at the facility.
Costs at this community start at $6,756 and range up to $7,837. The average price in the community is $7,296, which is more than the average price in the area of $4,153. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
