Shandin Hills Behavior Therapy Center, nestled in the vibrant city of San Bernardino, California, is a dedicated nursing home providing a range of healthcare services designed to cater to the diverse needs of its residents. This facility offers a comprehensive suite of care options, including nursing support, Medicare-certified programs, dialysis services, and specialized memory care facilities, ensuring that each resident receives personalized attention and support.
The nursing care at Shandin Hills is tailored to residents who require consistent health monitoring and medical assistance. The center's Medicare certification underscores its commitment to meeting rigorous federal health and safety standards, though it faces challenges in maintaining consistent quality of care, as indicated by resident feedback. Dialysis services cater to those in need of regular renal support, providing essential care for residents with specific medical requirements. The memory care services are designed for residents with cognitive impairments, aiming to offer a supportive and structured environment, although there have been noted areas for improvement in mental health care and staff training.
While the facility is praised for its cleanliness and the quality of its dining services, there are significant areas of concern that require attention. The staff professionalism and safety measures have been criticized, with past allegations of physical harm and reports of unprofessional conduct contributing to safety risks. Concerns have been raised about inadequate staff training and the ineffective management of security measures, such as electric doors, which are crucial for resident safety. Furthermore, there are reports of insufficient attention to mental health needs, highlighting an area that necessitates urgent enhancement.
Activities and communal spaces at Shandin Hills have been a point of dissatisfaction among residents, who express a desire for more engaging and varied programs. The limited activities currently available do not adequately meet the diverse interests and needs of the community, and the infrastructure, particularly during adverse weather conditions, has been reported as inadequate. These factors collectively suggest a pressing need for improvements in both resident care and facility management to enhance the overall living experience at Shandin Hills.
In conclusion, while Shandin Hills Behavior Therapy Center offers essential healthcare services and some commendable amenities, the feedback from residents and the areas identified for improvement indicate a significant opportunity for development. By addressing these concerns, the facility can better fulfill its mission of providing a safe, supportive, and enriching environment for all its residents.
Costs at this community start at $7,204 and range up to $8,395. The average price in the community is $7,800, which is more than the average price in the area of $5,795. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.