Shangri-La Rehab & Living Center is a healthcare facility located in Blue Springs, Missouri, offering nursing home care with additional services in assisted living. The center provides various care services, including 24-hour skilled nursing care, nursing care, stroke care, hospice, and respite care. It also includes specialized services such as physical therapy, speech therapy, occupational therapy, and memory care to support the diverse needs of its residents. Shangri-La is certified by Medicare and Medicaid and has been a Medicare participant since December 1, 1994. As of the latest data, it houses 82 occupants. The facility aims to accommodate residents with various health needs, offering podiatry and dental care services, as well as hosting clubs and communities to engage residents socially. Additionally, residents have access to a barber/beauty salon for personal grooming.
However, feedback from residents and their families reveals significant issues concerning care and management at Shangri-La. Many reviews are negative, highlighting reports of neglect, mistreatment, and poor communication regarding residents' care. Concerns about staffing levels, professionalism, and compensation are frequently mentioned, pointing to a potential compromise in care quality. Medication management has been described as untimely, and basic personal care needs, such as changing residents' diapers, have reportedly been neglected. There are also allegations of theft by staff and residents, contributing to a negative perception. Despite these concerns, a few positive experiences have been shared, where residents felt treated like family and appreciated certain interactions with the staff. Nevertheless, the overall sentiment from reviewers suggests a general dissatisfaction with the facility, with some urging potential residents to consider other options, and others calling the conditions unacceptable.
Costs at this community start at $1,910 and range up to $6,110. The average price in the community is $4,010, which is less than the average price in the area of $4,326. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.