Shepherd's Village at Park Avenue is an assisted-living facility located in Norfolk, Virginia, offering comprehensive care services within a secure and accommodating environment. Designed to support seniors requiring varying levels of assistance, the facility emphasizes a community-focused approach to enhance both lifestyle and well-being.
The facility offers numerous care services, prioritizing resident health and safety. Nursing care is available to address medical needs, with an emphasis on medication management to ensure residents take their prescriptions accurately and safely. For residents with specialized needs, memory care is provided within a secured environment to enhance safety and support for those with cognitive impairments. The facility offers podiatry services and diabetes care, promoting preventative health measures and management of chronic conditions. Incontinence care is managed discreetly, maintaining dignity and comfort for all residents.
Ambulatory care is an essential service offered, ensuring that residents who require help with mobility or daily activities receive the necessary assistance. A well-equipped barbershop and beauty salon are accessible on-site, supporting residents’ personal grooming needs. Furthermore, community engagement is encouraged through various clubs and communal activities, helping residents maintain social connections and active lifestyles. Additional amenities like laundry and dry cleaning services are provided to reduce the burden of everyday tasks.
Transportation services are an integral part of Shepherd's Village, enabling residents to maintain independence and manage their healthcare needs. The facility offers complimentary transportation for medical appointments, ensuring residents can attend necessary health check-ups and treatments. Additionally, transportation services can be arranged at cost for non-medical purposes, facilitating trips for leisure, personal errands, or family visits. These options support residents in staying connected to the wider community and fulfilling personal needs beyond the facility grounds.
Resident and family reviews of Shepherd's Village present a varied picture of care quality. A medical professional noted issues with communication, citing intolerant and rude interactions over the phone, which affected the overall impression of care competence. Conversely, a family member expressed satisfaction with the on-site services, appreciating the clean environment and friendly resident atmosphere. They highlighted their father's health improvements, attributing them to attentive staff, regular meals, and effective physical therapy. This underscores a generally positive residential experience, albeit with noted concerns regarding external communication.
Costs at this community start at $3,269 and range up to $7,445. The average price in the community is $5,357, which is more than the average price in the area of $4,817. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
