Shields Nursing Center, located in El Cerrito, California, is a care facility that primarily provides nursing home services with additional support for assisted living. Certified by Medicare and Medicaid, this center has been a participant in the Medicare program since May 17, 1989. The facility currently houses 37 occupants and offers a variety of care services including specialized stroke care, dialysis, memory care, and hospice. Residents have access to a range of therapies such as speech, occupational, and physical therapy—each designed to cater to the individual needs of the residents. The center also provides comprehensive medical support that includes wound care, pain management, and dental care. Social and cultural services like clubs, communities, and activities in Chinese are available, along with resident and family counseling to promote well-being and engagement within its community.
In terms of healthcare delivery, reviews from residents and their families show a diverse range of experiences. The physical therapy department is noted for its efficiency and daily availability, receiving particular praise. Nurses at Shields Nursing Center are frequently acknowledged for their respectfulness, diligence, and attentiveness to patient care. Nonetheless, the facility has been flagged for several critical issues that include medication oversights resulting in negative health impacts and a delayed response from facility doctors. Instances of unprofessional conduct among staff, including rudeness and alleged intoxicated behavior, have been reported, raising concerns over patient safety and family comfort. The effectiveness of management has been questioned by some, with suggestions for external investigation into these claims. Despite the presence of caring and dedicated staff, these systemic challenges in management and communication appear to affect the overall perception of the facility’s quality of care.
Costs at this community start at $1,850 and range up to $8,695. The average price in the community is $5,272, which is less than the average price in the area of $6,069. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
