Shoal Creek Rehabilitation Center, located in Crestview, Florida, is a healthcare facility specializing in nursing home care with supplemental assisted living services. The center caters to individuals requiring various levels of care, focusing especially on rehabilitation and skilled nursing for those recovering from surgeries, illnesses, or injuries. With a capacity for accommodating up to 116 residents, Shoal Creek is certified by Medicare and Medicaid and has been a participant since April 27, 2000. It provides a myriad of services, including specialized programs in cardiac care, stroke care, wound management, pain management, and memory care. Additionally, the center is equipped to handle dialysis and hospice care needs. Residents also have access to a barber/beauty salon, and the facility features clubs and communities to foster engagement and companionship among residents.
The rehabilitation services at Shoal Creek encompass physical, occupational, and speech therapies, aimed at assisting residents in regaining their independence and improving their quality of life. The nursing staff, which includes certified nurses and aides, is responsible for the administration of medications and monitoring the overall health of the residents. Moreover, family and resident counseling are integrated into the services offered to support the emotional and mental well-being of both residents and their loved ones. Despite these offerings, the facility has faced critiques based on resident and family reviews citing inadequate care, communication challenges, and concerns over staff conduct. Reports indicate issues such as neglect in hygiene maintenance and medication administration, which have put residents' wellness at risk. Additionally, during the COVID-19 pandemic, there were noted lapses in precautions and care for seriously ill or COVID-positive patients. Although there are occasional accounts of satisfactory care, such instances appear to be less common compared to the predominant feedback.
Costs at this community start at $2,514 and range up to $5,931. The average price in the community is $4,222, which is less than the average price in the area of $4,333. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.