Silvercrest is a care facility located in Jamaica, New York, that primarily offers nursing home services, with additional provisions for assisted living. As a facility certified by Medicare and Medicaid since December 26, 1990, it supports 316 residents and participates actively in Medicare programs. Silvercrest caters to a wide array of medical needs, providing specialized care services including occupational therapy, physical therapy, speech therapy, and dialysis. It also offers wound care, stroke care, cardiac care, and memory care, in addition to respite and hospice care options. Facilities on site include a barber/beauty salon and various clubs and communities to enhance the social welfare of residents. The facility is organized to provide resident and family counseling, underlining its commitment to supportive care environments.
Silvercrest has received varied feedback from residents and their families. Many appreciate the cleanliness of the facility and praise the staff for their friendliness, courteousness, and professionalism. The wound care center is frequently commended as attentive, and the nurses are noted for their helpfulness. However, there are serious concerns about communication issues, unmet basic care needs such as water access and hygiene, incorrect medication administration, and instances of poor bedside manner. Specific grievances have been raised regarding the slow response to patient calls, outdated bathroom conditions in certain areas, and staffing inconsistencies. These mixed reviews suggest that while many residents have positive experiences, some encounter challenges that indicate variability in service quality across different facility units.
Costs at this community start at $1,234 and range up to $14,357. The average price in the community is $7,796, which is less than the average price in the area of $8,390. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
