Somerset Subacute and Care is a nursing home facility located in El Cajon, California, providing long-term care services primarily to elderly residents. The facility has been certified by Medicare and Medicaid since July 22, 2011, and offers services to 31 current occupants. As a Medicare participant, Somerset Subacute and Care is required to adhere to specific federal standards to maintain its certification, ensuring a baseline level of care and support for its residents. In addition to medical and nursing care, the facility offers resident and family counseling, which can be an essential part of the support system for both residents and their loved ones.
The experiences of those associated with Somerset Subacute and Care vary significantly, presenting a mixed picture of the facility's operations. Positive reviews highlight the attentive and personal approach of the staff, with particular praise for case managers and nurses who contribute to a supportive community atmosphere. These reviews often mention the cleanliness of the facility, its well-managed operations, and successful resident recoveries, particularly noting the adherence to safety protocols during the pandemic.
Conversely, some reviews express concern over perceived neglect and unprofessional behavior in patient care. Family members have reported issues with inadequate treatment and a lack of accountability among staff, leading to distress and distrust in the care provided. Additionally, communication from management to families regarding patient needs has been critiqued for inconsistencies. These contrasting accounts suggest that while some residents and families have positive interactions and outcomes at Somerset Subacute and Care, others experience challenges that warrant attention to improve care quality and communication practices.
Costs at this community start at $10,646 and range up to $12,349. The average price in the community is $11,498, which is more than the average price in the area of $5,604. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
