Southbrook is an assisted-living facility located in Farmington, Missouri, that also offers nursing-home services. The facility caters to individuals with various needs, providing a comprehensive range of care and support services. The primary care available at Southbrook includes stroke care, speech therapy, wound care, and occupational therapy, all facilitated by licensed nurses and certified professionals. With 64 current occupants, Southbrook offers certified services by Medicare and Medicaid and has been a Medicare participant since September 6, 1989. The facility supports resident and family involvement through counseling services and provides needs-based care options such as incontinence and ambulatory care. Residents can also avail themselves of amenities like an on-site barber/beauty salon. Multilingual support is available, with staff members who speak languages such as Chinese and French.
Transportation services at Southbrook are designed to support residents with both medical and non-medical needs through complimentary transportation options. These services aim to facilitate essential medical appointments and provide options for personal errands or social outings, enhancing the residents’ mobility and access to external resources.
Reviews of Southbrook paint a mixed picture regarding care quality and staff interaction. Positive aspects frequently mentioned include the friendliness of staff, a clean environment, and a pleasant ambiance. However, reviews indicate concerns about chronic understaffing and disorganized management, leading to unmet requests such as personal grooming and podiatry services. Communication issues among staff are a common complaint, resulting in the oversight of residents' needs. There are additional remarks about rude behavior from certain shifts' nurses and aides, and an incident involving job termination due to disagreements over pronoun usage highlights potential inter-staff conflicts. Furthermore, families have noted disappointment over rising care costs and minor service reductions, like the removal of sodas from meals, which suggest possible cost-saving measures that detract from resident satisfaction.
Costs at this community start at $2,391 and range up to $6,180. The average price in the community is $4,286, which is less than the average price in the area of $4,649. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
