Southland Care Center, located in Norwalk, California, is a skilled nursing facility offering a blend of nursing home and assisted living services. It caters to short-term rehabilitation needs as well as long-term care, emphasizing personalized medical and therapeutic services. The center is equipped to handle complex medical needs, providing specialized programs for post-hospital recovery and support for individuals with Alzheimer’s or dementia. This facility participates in both Medicare and Medicaid programs, and it has been a Medicare participant since June 15, 1977. Southland Care Center can accommodate up to 116 residents and offers various therapeutic services, including wound care, occupational therapy, physical therapy, and speech therapy. It also provides nursing care, diabetes management, incontinence care, ambulatory care, and hospice services.
The facility is equipped with various amenities to enhance the residents' quality of life, including clubs and community activities, which foster social interaction and engagement among residents. For personal grooming and enhancement of dignity among its residents, a barber and beauty salon is available on-site. Memory care is a critical component of Southland Care Center, providing a safe and nurturing environment for those with cognitive impairments. The facility also supports family involvement through resident and family counseling services.
Southland Care Center offers complimentary transportation services for both medical appointments and non-medical purposes, facilitating residents’ access to essential services and community activities. This service ensures residents can attend necessary healthcare visits and engage in social outings, thereby contributing to their overall sense of independence and well-being.
Reviews of Southland Care Center present a mixed picture. Positive feedback highlights the facility's cleanliness, the friendly and accommodating staff, and effective rehabilitation services provided by certain therapists and nurses. These aspects contribute to a hospitable and pleasant atmosphere for many residents and their families, especially during emotionally taxing times such as hospice care. Conversely, some reviewers noted concerns about inconsistent staffing, and the quality of care. These concerns mention incidents of neglect, leading to health deterioration and inadequate medical attention. Some reviews also express dissatisfaction with management practices, pointing out issues related to the prioritization of profit over patient care. Despite these concerns, the facility's attentive staff is often praised for their personalized care, especially during rehabilitation. Overall, while Southland Care Center is appreciated by some for its environment and certain staff members, it faces criticism that highlights potential areas for improvement in its care services.
Costs at this community start at $2,350 and range up to $8,500. The average price in the community is $5,425, which is less than the average price in the area of $6,132. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
