Southview Manor, located in Chicago, Illinois, is a senior living community that primarily offers nursing home care. Certified by Medicare and Medicaid, the facility has participated in the Medicare program since June 2, 2013, providing services to its 189 current occupants. Southview Manor focuses on delivering personalized care plans tailored to meet the varied needs of its residents, offering specialized services such as short-term rehabilitation, long-term care, and skilled nursing services. The facility also provides resources for resident and family counseling, aiming to support both the emotional and practical needs of its community.
The reviews of Southview Manor present a mixed picture of the care and conditions within the facility. Some reviews highlight positive aspects, such as the presence of kind and caring staff members who strive to create a welcoming environment for residents and visitors alike. This includes a focus on delivering attentive customer service to residents, their families, and vendors. On the other hand, there are significant concerns reported about the facility's environment, including issues with bedbugs, roaches, and unsanitary conditions that affect the entire facility. Additionally, there are criticisms regarding management's apparent lack of responsiveness and professional conduct. Complaints about neglect and improper medication timing have also been noted, contributing to some residents' discomfort. This variety in experiences suggests that while there are staff members committed to high-quality care, the facility faces challenges in maintaining consistent standards, particularly in terms of cleanliness and facility management. Despite these concerns, efforts are reportedly being made to enhance care offerings and maintain a comfortable environment for residents, though definitive recent developments have not been widely reported.
Costs at this community start at $7,680 and range up to $9,020. The average price in the community is $8,350, which is more than the average price in the area of $5,527. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
