North End Rehabilitation and Healthcare Center is a nursing home located in Boston, MA, providing both short-term rehabilitation and long-term care services. The facility focuses on specialized care for post-operative recovery, cardiac, pulmonary, and orthopedic rehabilitation. They offer skilled nursing services and develop personalized care plans to meet the individual needs of their residents. Recent efforts at the facility have aimed at enhancing rehabilitation services and the overall care experience for residents.
The center provides an array of care and medical support services, including Medication Management and Administration, to ensure residents receive their prescribed medications accurately and in a timely manner. Occupational Therapy is available to assist residents in regaining and improving daily living and working skills, essential for those recovering from surgery or managing chronic conditions. North End Rehabilitation also offers the convenience of an on-site barber and beauty salon, catering to residents' grooming and personal care needs. Communication, particularly for Spanish-speaking residents, could benefit from improved language services, although current language support availability is not explicitly detailed.
Reviews of the facility depict a mixed experience; some residents and families commend the friendly and compassionate staff, particularly noting the excellence in physical therapy. Specific nurses and CNAs are highlighted for providing attentive care. The facility is recognized for its cleanliness and ongoing renovation efforts; however, concerns emerge about inconsistent care quality, particularly on weekends, and issues with communication and understaffing. Challenges with responsiveness to call lights and insufficient attention during emergencies have been noted, leading to some negative outcomes. There is varied feedback about the meal quality, with residents divided on its adequacy. Communication with staff and consistency in service due to understaffing are recurring issues, along with dissatisfaction over unmet service expectations. Despite these challenges, the facility continues to make efforts toward improvement and enhanced care services.
Costs at this community start at $2,355 and range up to $12,395. The average price in the community is $7,375, which is less than the average price in the area of $7,855. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.