Spectrum Health Rehab & Nursing Center-Fuller Ave, located in Grand Rapids, Michigan, is a healthcare facility specializing in nursing home care. This center provides long-term nursing care alongside short-term rehabilitation services for patients recuperating from illness, surgery, or injury. As part of the larger Spectrum Health integrated healthcare system, the center aims to enhance patient health and wellness through its care offerings. Certified by Medicare and Medicaid and a participant since January 3, 1967, the facility is situated within a hospital setting, providing access to a broader spectrum of medical support. The center currently accommodates 221 residents and offers a range of services including nursing care, speech and occupational therapy, and laundry/dry cleaning. Additionally, there are resident and family counseling options available to support those in care and their loved ones.

Despite these services, recent reviews from residents and family members have raised significant concerns about the quality of care at the facility. Numerous reports highlight issues such as lengthy wait times for assistance, sometimes stretching between thirty minutes to two hours, and unaddressed call lights that raise patient safety concerns. Complaints about staff professionalism are prevalent, with reports of rude behavior, a high employee turnover rate, and lack of compassion. These issues are compounded by allegations of inadequate care, such as improper handling during patient care and neglect of hygiene needs. Communication within the center appears to be a problem, with patients feeling uninformed about their daily routines and unsure of how to voice their concerns. While some positive feedback mentions friendly staff and satisfactory food quality, these are overshadowed by widespread reports of neglect and mismanagement, suggesting systemic challenges within the facility.

Costs at this community start at $8,425 and range up to $8,706. The average price in the community is $8,566, which is more than the average price in the area of $5,526. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.