Spring Oak at Tri Cities, located in Petersburg, VA, is an assisted living community that caters to residents requiring different levels of care. The facility provides assisted living services primarily, with specialized memory care support available for those with Alzheimer’s and other forms of dementia. This range of services ensures that residents receive the care needed to maintain their quality of life in a supportive environment.
The care and medical support offered at Spring Oak at Tri Cities cover a wide spectrum of needs. Residents have access to a dedicated barber/beauty salon for grooming and self-care. For those needing incontinence care, continuous support and products are provided to ensure comfort and dignity. Occupational and physical therapy are available to help residents maintain and improve their physical capabilities and daily living skills. Stroke care support assists residents in recovery and adaptation following a stroke, while speech therapy helps those with communication difficulties regain or improve their speech functions.
Licensed nurses on staff manage wound care, pain management, cardiac care, and diabetes care, ensuring residents’ health needs are met effectively. Memory care caters to individuals with cognitive challenges, providing a secure and enriching environment. The facility offers both routine and tailored fitness programs to promote physical health and wellbeing. Additionally, hospice services are available for palliative care, focusing on comfort and quality of life. Residents benefit from medication management services to ensure proper administering and monitoring of their medications. Laundry and dry cleaning services further add to the convenience for residents.
Transportation services at Spring Oak at Tri Cities include complimentary transportation for residents, allowing for travel to medical appointments or community outings without additional cost. For other needs, transportation at cost options are available, providing flexibility for non-medical purposes such as shopping or personal engagements. These services are aimed at ensuring residents can maintain independence and stay engaged with the outside community.
Residents and families' reviews reflect a mixed perspective on the care quality at Spring Oak at Tri Cities. Positive feedback often highlights a compassionate and knowledgeable staff who create a welcoming and homely environment. Families appreciate the facility's resident-centered activities and overall clean and friendly atmosphere. However, there have been concerns around administrative clarity regarding billing, especially with Medicaid, as well as some inconsistencies in food quality and staff responsiveness. Despite these issues, leadership efforts to address and improve these areas have been recognized. Many families recommend improving communication around medical consultations and ensuring better dining options to cater to diverse dietary needs. Overall, Spring Oak at Tri Cities strives to blend a comfortable living environment with necessary care services, aiming for a support system that values resident needs and family peace of mind.
Costs at this community start at $1,597 and range up to $5,096. The average price in the community is $3,021, which is less than the average price in the area of $4,830. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
