St Andrews Healthcare, located in Conway, Arkansas, provides a range of care services primarily focused on nursing home care, with additional offerings in assisted living. This facility accommodates 81 residents and participates in both Medicare and Medicaid programs, having been a Medicare participant since June 22, 1996. Its care services encompass a variety of medical support and therapeutic options, including nursing care, stroke care, speech therapy, wound care, occupational therapy, physical therapy, and memory care. The establishment also features amenities such as a barber/beauty salon to cater to the personal grooming needs of its residents. Additionally, St Andrews Healthcare offers resident and family counseling, promoting community involvement with clubs and communities.
Despite the comprehensive care services and amenities offered, reviews for St Andrews Healthcare highlight significant dissatisfaction among residents and their families. A substantial number of reviews express concerns regarding the quality of care and professionalism of the staff, particularly in terms of improper wound management and lack of responsiveness to patient needs. Reports of hygiene-related issues and the perceived incompetence and negative demeanor of both the facility's administrators and nurses have been frequent, creating an unpleasant atmosphere for residents and families. Although there is mention of a positive experience cited by one family, praising the compassionate care provided to their loved one, such feedback appears to be atypical. Moreover, the facility's admissions process has been criticized for being disorganized and misleading, causing additional distress for families seeking care for their relatives. Overall, the feedback suggests widespread dissatisfaction with both the administrative and direct care services at St Andrews Healthcare.
Costs at this community start at $3,063 and range up to $6,125. The average price in the community is $4,594, which is less than the average price in the area of $4,725. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.