St. Charles Village, located in Welland, Ontario, is a retirement community dedicated to offering independent living accommodations for seniors. It is designed to support an active and independent lifestyle, featuring a variety of amenities and services. Residents have access to meal plans, an array of social activities, and wellness programs that encourage healthy living. The community is situated near a picturesque canal, providing scenic views and safe walking paths, which enhance the living experience for its residents.
In terms of care and medical support, St. Charles Village provides several services to assist residents in maintaining their health and independence. Incontinence care is available to those who need it, ensuring dignity and comfort for residents. The facility is staffed by friendly and helpful professionals who are diligent in their roles, particularly emphasized during times like the COVID-19 pandemic, where resident safety was a primary concern. Ancillary services include support for memory care, catering to residents with cognitive needs. While primarily an independent living community, support is available for diabetes care and medication management to ensure residents maintain their health effectively.
For transportation, St. Charles Village offers complimentary transportation services for its residents. These services cater to both medical and non-medical purposes, allowing residents to attend medical appointments or enjoy outings for leisure activities. This enhances accessibility and convenience, contributing to a more independent lifestyle for those residing in the community.
Residents and their families consistently express satisfaction with the quality of care at St. Charles Village. They commend the staff's efforts to adapt to individual needs, such as dietary preferences, and appreciate the engaging activities like exercise classes, games, and live entertainment. The attentive staff and supportive environment, along with the beautiful surroundings, create a welcoming community highly regarded by its residents and their families.