St. Mary Home in West Hartford, CT, provides a variety of care services designed to cater to the needs of seniors requiring different levels of assistance. Primarily a nursing home, the facility also offers assisted living options, ensuring continuity of care for its residents. Certified by Medicare and Medicaid and having participated in Medicare since January 1, 1967, St. Mary Home is a well-established institution within the community. It accommodates 248 current occupants and offers a continuum of care that includes skilled nursing, long-term residential care, and specialized programs such as memory care for those with Alzheimer's and dementia. Under the management of Mercy Community Health, sponsored by the Sisters of Mercy, the facility integrates elements of faith with its dedicated chapel and Catholic services.

St. Mary Home provides a comprehensive array of medical and support services tailored to meet the diverse needs of its residents. Emphasizing a multidisciplinary approach, the facility staffs qualified nurses and offers services such as occupational, physical, and speech therapies. Special care is available for non-ambulatory residents and those requiring incontinence management or diabetes care. The availability of hospice services and memory care reflect a commitment to supporting residents through various stages of health and personal needs. Moreover, residents have access to podiatry services, medication management, and continuous care, with options for family and resident counseling to ensure a supportive and informed living environment. However, community reviews reflect polarizing experiences, with some residents praising the staff and activities offered while others have raised concerns about management, attentiveness, and the quality of therapeutic and medical care.

Transportation services at St. Mary Home include complimentary options for both medical and non-medical purposes, enabling residents to attend necessary appointments and engage in community activities smoothly. This service aims to facilitate access to external healthcare providers and support residents' participation in social and recreational activities. Additionally, the facility promotes wellness and active living through amenities like a fitness center and offers wellness programs such as yoga, chair yoga, and brain fitness through Dakim, supporting cognitive and physical health among residents. Despite its comprehensive service offerings, some reviews indicate concerns over logistical shortcomings like nurse-to-patient ratios and the consistency of care, with high staff turnover reportedly affecting service standards.

Costs at this community start at $1,966 and range up to $13,475. The average price in the community is $7,720, which is less than the average price in the area of $8,469. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.