Massena Rehabilitation & Nursing Center, nestled in the charming town of Massena, NY, is a well-established care facility committed to delivering comprehensive nursing home services to its residents. With its certification by Medicare and Medicaid since April 1, 1977, the center underscores its deep-rooted commitment to the community and its unwavering dedication to quality care. Currently, the center accommodates up to 157 residents, providing a wide array of medical support services tailored to meet diverse needs. Residents benefit from specialized therapy services, including occupational therapy, speech therapy, and hospice care, ensuring a holistic approach to health and wellness.
In addition to its robust healthcare offerings, Massena Rehabilitation & Nursing Center takes pride in attending to the everyday needs of its residents, boasting amenities such as laundry and dry-cleaning services. This ensures that residents can enjoy a comfortable and stress-free lifestyle. The center is also proactive in fostering a supportive environment for both residents and their families, offering counseling services and maintaining a resident and family council to facilitate open communication and community involvement.
Residents at Massena Rehabilitation & Nursing Center can engage in a variety of activities designed to enrich their daily lives. The activities team is dedicated to organizing engaging and meaningful activities that cater to a wide range of interests and abilities, enhancing the social and emotional well-being of residents. Social workers play a pivotal role in providing emotional support, contributing to an atmosphere of compassion and understanding.
Feedback from residents and their families about Massena Rehabilitation & Nursing Center is varied, highlighting both notable strengths and areas for potential improvement. Commendations have been made regarding the facility's cleanliness and the commitment of its staff, who are praised for their dedication and the thoughtfully designed activities that bring joy to the residents. The social workers are particularly noted for their empathetic support.
However, some reviews point to challenges such as occasional understaffing, which can impact the level of personalized care and attention. Concerns about staff training and communication, particularly in the context of dementia care, have been noted, with some families expressing difficulties in reaching staff and obtaining prompt responses to their inquiries. Despite these challenges, many families have shared positive experiences of compassionate care from individual staff members, though there remains a call for improvements in safety protocols and administrative efficiency to enhance the overall experience for residents and their families.
Costs at this community start at $9,125 and range up to $10,007. The average price in the community is $9,566, which is the same as the average price in the area of $9,566. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
