StoryPoint Bolingbrook, located in Bolingbrook, Illinois, is a senior living community that offers assisted living as its primary care service, with additional options for independent living and memory care. The facility supports residents through personalized care plans and a wide array of amenities in a communal environment. Residents have access to chef-prepared meals, a calendar of social and enrichment activities, and onsite amenities such as indoor and outdoor walking paths, a barber/beauty salon, and fitness programs including yoga and chair yoga. The community also includes clubs and organized groups that encourage resident engagement and social interaction.
Care and medical support at StoryPoint Bolingbrook are comprehensive, covering multiple levels of need. Assisted living services provide support with activities of daily living, including full assistance with bathing, dressing, and toileting, and some physical assistance with eating. The memory care program offers a secured and structured environment designed specifically to accommodate memory loss with spaces and programs tailored for residents with cognitive challenges. The community accepts individuals with psychiatric concerns and can accommodate those who require incontinence and ambulatory care. Additional clinical supports include diabetes management, medication administration and monitoring, and access to podiatry services. Fitness programming is available on site, and the facility provides pathways for both indoor and outdoor walking, accommodating varying mobility levels.
StoryPoint Bolingbrook provides complimentary transportation services to assist residents with both medical and non-medical appointments or outings, supporting access to healthcare providers, shopping, and community events, as needed.
Resident and family feedback reflects a broad range of experiences. Positive reviews mention the clean, welcoming, hotel-style atmosphere, varied activities, and dedicated staff who support a smooth onboarding process. Family members often appreciate the quality of meals, the vibrant social environment, and consistently clear communication from many team members. However, some concerns have been raised regarding frequent changes in management, inconsistencies in the quality of care—particularly in the memory care unit—and unclear billing practices. Instances of delayed or insufficient responses from staff and challenges around move-ins, move-outs, and reimbursement procedures have also been noted. Some residents with higher or more complex care needs have found it necessary to hire additional private caregivers due to perceived limitations in onsite support.
Overall, StoryPoint Bolingbrook offers a broad range of support for independent and assisted living residents, with an array of services and amenities aimed at enhancing quality of life. Prospective residents with specialized or advanced needs, particularly in memory care, are advised to review the community’s protocols and policies in detail to determine if the level of support available aligns with their requirements.
Costs at this community start at $4,095 and range up to $3,620. The average price in the community is $3,195, which is less than the average price in the area of $5,475. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
