StoryPoint Knoxville West, located in Knoxville, Tennessee, is a senior living community offering a continuum of care, including independent living, assisted living, and memory care services. The facility specializes in providing personalized care plans that support residents' evolving needs, focusing on both health and wellness. The memory care program is designed to accommodate individuals living with Alzheimer’s and other types of dementia, with features such as a secured community layout, indoor and outdoor walking paths, and common areas specifically structured to ease mobility and promote familiarity. The community is part of the StoryPoint Group, which emphasizes tailored living experiences within a supportive environment.

Residents at StoryPoint Knoxville West have access to comprehensive care and medical support. Licensed nurses are available to oversee healthcare needs, facilitate medication management, and support ongoing clinical requirements such as diabetes care and podiatry services. The community also provides hospice care for residents who require end-of-life support. Ambulatory and incontinence care are available, and staff can assist residents who need full assistance with bathing, dressing, and toileting, as well as those requiring some help with eating. The memory care program features close supervision, social engagement initiatives, and activities to support mental and physical health. Staff are trained to interact compassionately with residents, and communication in both English and Spanish is supported to aid those with different language needs.

Amenities at StoryPoint Knoxville West are designed to create a comfortable and stimulating environment. Residents have access to indoor and outdoor walking paths for exercise and relaxation, a barber and beauty salon for personal grooming, and a calendar of fitness programs including yoga and chair yoga. Social engagement is encouraged through themed clubs, community events, and recreational activities tailor-made for memory care residents. Special attention is given to creating a welcoming and familiar environment within secured living areas, enhancing safety and supporting routines for those with cognitive conditions.

Transportation services are provided on a complimentary basis for both medical and non-medical purposes, ensuring residents have access to healthcare appointments, shopping outings, and community activities in Knoxville as needed. This helps promote independence while also offering convenience and peace of mind for residents and their families.

Based on resident and family feedback, StoryPoint Knoxville West is frequently described as clean, well-maintained, and welcoming, with many noting that it feels like home. The staff receives consistent praise for their compassionate, attentive care and strong communication with families. Activities—particularly in memory care—are highlighted as frequent and meaningful, and many families report improved well-being and engagement after their loved ones relocated to the community. While most reviews are positive, some concerns have been noted regarding occasional night staffing shortages among nurses, additional fees for care services, and isolated issues with marketing practices, maintenance, or dining. Prospective residents should be aware of these factors as part of their decision-making process. Overall, StoryPoint Knoxville West offers a supportive environment focused on providing flexible and comprehensive care tailored to its residents’ personal and medical needs.

Costs at this community start at $2,500 and range up to $5,289. The average price in the community is $3,298, which is less than the average price in the area of $4,135. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.