Sunlight Services LLC II, now operating under the name Empower Center Care, is an assisted-living facility located in the vibrant city of St. Paul, Minnesota. This urban setting provides residents with access to the rich cultural offerings of the city, including parks, museums, and community events, which can enhance the quality of life for those who are able to participate.
Empower Center Care is designed to support individuals who require assistance with daily activities, offering a range of services aimed at promoting independence while ensuring necessary care. The facility provides residents with comfortable accommodations that are intended to feel like home, featuring private or semi-private rooms that can be personalized to reflect individual tastes and preferences.
While the facility aims to provide comprehensive care, resident and family reviews have raised significant concerns about the quality and consistency of the services offered. Specific issues highlighted include neglect and inadequate attention to residents' needs, particularly with regard to access to meals and other basic necessities. These reports suggest that improvements are needed to ensure the physical and emotional well-being of residents.
The facility offers a variety of amenities designed to enhance the living experience, such as communal dining areas, lounges, and activity rooms. However, feedback indicates that restrictive access to meals and limited engagement in activities may detract from these offerings. It is crucial for residents to have access to nutritious meals and stimulating activities that foster social interaction and mental wellness.
Staff training and qualifications are critical components of assisted living care, and reviews have pointed out deficiencies in these areas at Empower Center Care. Adequate training is essential to ensuring the safety and well-being of residents, and improvements in this area could significantly impact the overall quality of care.
Financial matters are also a significant area of concern, with serious allegations regarding financial exploitation by the owners. It is essential for families to conduct thorough due diligence and remain vigilant about financial transactions and billing practices to protect residents' interests.
The facility's history of changing its name has also raised questions among reviewers, with some suggesting this may be an effort to obscure past challenges related to management and ethical practices. Transparency and consistent communication with residents and their families are vital to building trust and improving the facility's reputation.
In summary, while Empower Center Care offers a range of services and amenities intended to support residents in an assisted-living environment, there are notable challenges that need to be addressed. By focusing on improving care quality, staff training, and financial transparency, the facility has the opportunity to enhance its offerings and better serve its residents.
Costs at this community start at $2,185 and range up to $7,360. The average price in the community is $4,772, which is more than the average price in the area of $4,770. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
