Susan's Victorian Cottage in Mount Pleasant, PA, is an assisted-living facility designed to provide a supportive and comfortable environment for its residents. The facility is housed in a charming Victorian-style building, offering a cozy, home-like atmosphere that residents and their families appreciate. The staff at Susan's Victorian Cottage are noted for their caring and attentive approach, though some concerns have been raised about management's responsiveness and communication with families.

The facility offers a range of care services aimed at addressing the needs of its residents. These services include memory care for individuals with Alzheimer's or other forms of dementia, and incontinence care to support residents with specific personal care needs. Ambulatory care services ensure residents with mobility challenges receive the necessary assistance. In addition, medication management and coordination help residents adhere to their prescribed therapies safely and effectively, which includes diabetes care support to manage blood glucose levels. Susan's Victorian Cottage also provides speech and occupational therapy to improve and maintain the residents' communicative abilities and daily living skills. The presence of licensed nurses ensures that medical care and emergency needs are adequately addressed. For end-of-life care, hospice services are available to support residents and their families during these critical times.

The facility includes amenities such as a barber and beauty salon, allowing residents to maintain their grooming and personal appearance conveniently. Clubs and communities offer social engagement opportunities, although there is feedback suggesting that increased recreational offerings could enhance residents' experiences. The facility also provides laundry and dry cleaning services, ensuring that residents' clothing and linen needs are taken care of efficiently.

Transportation services at Susan's Victorian Cottage are designed to support both medical and non-medical purposes and are available at cost. This service assists residents in attending medical appointments and participating in non-medical activities outside the facility. While the transportation helps facilitate residents' independence and social connectivity, there is interest in expanding excursion and recreational activity options. Overall, while Susan's Victorian Cottage offers essential care and amenities in a homelike setting, there is an opportunity to improve the communication and responsiveness of management as well as the variety of programs available to residents.

Costs at this community start at $3,485 and range up to $8,060. The average price in the community is $5,772, which is more than the average price in the area of $5,205. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.