Sutton Hill Center is a senior living community located in North Andover, Massachusetts, and primarily offers nursing home care. This facility provides skilled nursing and rehabilitation services designed to meet the needs of individuals requiring both short-term rehabilitation and long-term care. Established as a participant in Medicare since October 5, 1990, Sutton Hill Center is certified by both Medicare and Medicaid. The facility accommodates up to 128 residents, offering an array of medical care and support services.
Sutton Hill Center delivers a comprehensive range of care services that cater to varied health needs. It provides essential therapies, including speech, occupational, and physical therapy, to aid in the rehabilitation and recovery of residents. There is dedicated care for specific conditions such as cardiac care, wound management, and memory care, alongside services like dialysis and hospice support. Additional medical services include vision, hearing, and podiatry care, along with dental care and pain management, ensuring a well-rounded approach to health maintenance. Residents benefit from the availability of a beauty salon for personal care needs, while laundry and dry cleaning services are provided for convenience. The center also offers wellness programs to promote the overall health and well-being of residents.
Despite these offerings, the facility has received mixed reviews from residents and their families. Positive feedback often highlights the compassionate care provided by staff, including aides and nurses, who create a supportive environment. The facility's surroundings, engaging programs, and communal areas are also praised. However, there are notable concerns regarding understaffing, with reports of one nurse attending to around 40 patients, and issues related to food quality and facility management. These concerns have been cited as areas needing improvement to ensure a consistently high standard of care for all residents.
Costs at this community start at $10,785 and range up to $12,395. The average price in the community is $11,590, which is more than the average price in the area of $7,740. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
