Swedish Covenant Hospital, now recognized as Swedish Hospital, is located in Chicago, Illinois, and is part of the NorthShore University HealthSystem. As a nursing home facility, it provides a broad spectrum of care services that cater to the needs of its residents. The hospital is known for its commitment to culturally sensitive and diverse care, serving a multicultural community with language support in Spanish, Cantonese, Chinese, French, Hindi, Mandarin, Vietnamese, English, and German. Key programs include Pulmonary Rehabilitation to assist patients with respiratory conditions, Wellness Checks, and Health Promotion initiatives designed to encourage overall well-being. The hospital also offers pharmacy services, podiatry care, outpatient rehabilitation, and wound care. Additional facilities include the chapel for spiritual needs and a beauty shop for grooming services. Residents have access to Yoga classes as part of the Health and Wellness Programs, and the provision of physical therapy aids in maintaining or improving physical fitness.

The hospital is appreciated for its wide array of services, including its Pulmonary Rehabilitation Program, which assists those with chronic respiratory issues through tailored exercise plans and education. Meanwhile, comprehensive Health and Wellness Programs encompass regular wellness checks that monitor patient health, helping to prevent potential complications. Outpatient Rehabilitation services extend support for those recovering from surgeries or injuries, facilitating a smooth transition to daily activities. Pharmacy services ensure residents have access to necessary medications under expert supervision, while podiatry care provides specialized attention to foot and ankle health. Additionally, the facility addresses spiritual needs through its chapel, and personal services such as a beauty shop contribute to the residents' overall quality of life.

However, resident and family reviews indicate mixed experiences at the facility, highlighting areas for potential improvement. Some users have reported challenges with the appointment booking system, resulting in high cancellation rates due to scheduling conflicts. Feedback about interactions with medical staff varies, with some struggling with perceived rudeness or condescension from nurses and doctors, and experiencing inadequate communication regarding health conditions. Concerns about customer service, particularly from reception and phone staff, suggest a need for improvements in communication and empathetic interactions. Despite these issues, other residents have praised the friendly and caring nature of the staff, noting positive experiences with specific doctors and nurses known for their professionalism and kindness. Overall, while Swedish Hospital provides an extensive range of healthcare services and support, ongoing attention to scheduling, communication, and customer service practices is essential for enhancing patient satisfaction.

Costs at this community start at $1,300 and range up to $9,020. The average price in the community is $5,160, which is less than the average price in the area of $5,539. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.