Sylacauga Health and Rehab Services, located in Sylacauga, Alabama, provides a comprehensive range of care options catering to elderly residents and individuals in need of rehabilitation. As a certified participant in Medicare and Medicaid since February 1, 1977, the facility offers skilled nursing, assisted living, and continuing care services. The 149-bed facility provides extensive care services, including speech therapy, occupational therapy, and hospice care. Residents have access to a barber/beauty salon, laundry, and dry cleaning services to enhance their daily living experience. The facility also engages in resident and family counseling to address the needs and concerns of those residing in and visiting the facility.
Although the facility offers a variety of medical and support services, reviews from residents and family members reflect concerns regarding care quality and staff behavior. Feedback frequently mentions issues of perceived neglect and inadequate staffing levels, with newer employees allegedly lacking the necessary work ethic to maintain the expected standard of resident care. Experienced staff reportedly feel undervalued, while less competent newer employees receive more favorable treatment. Some reviewers have expressed dissatisfaction with treatment approaches, claiming exploitation of residents' vulnerabilities to extend their stays. Specific complaints include withholding basic needs, such as blankets, unless certain conditions are met, leaving family members feeling disappointed and betrayed by the level of care provided to their loved ones. Despite these criticisms, no significant recent updates or improvements have been documented online.
Costs at this community start at $2,234 and range up to $6,540. The average price in the community is $4,387, which is less than the average price in the area of $5,229. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
