Sylvan Crossings of Chapel Valley is an assisted living facility located in Fitchburg, Wisconsin. This community is structured to provide support for seniors who require assistance with daily living activities. The facility offers personal care, help with bathing, eating, dressing, and toileting, with staff available to provide full assistance in these areas as needed. Residents at Sylvan Crossings can also access individualized care plans, designed to address their particular health and personal daily needs. The facility is equipped with 24-hour staff support, although it is noted that staff may not always be able to provide overnight medication administration.
In terms of specialized care and amenities, Sylvan Crossings of Chapel Valley accommodates a range of health and wellness needs. The facility provides occupational therapy and physical therapy services, supporting residents in maintaining or improving physical function. Nursing staff are available, and residents may receive hospice care when appropriate. Memory care services support individuals living with Alzheimer’s disease or other types of dementia, offering a higher level of supervision and tailored care plans. The facility has a barber and beauty salon for personal grooming, and on-site clinical services include visits from professionals in French and podiatry care. The community also accepts residents with psychiatric issues and offers social clubs and community activities to encourage engagement among residents.
Residents and families report mixed experiences regarding care quality, amenities, and staff at Sylvan Crossings of Chapel Valley. Positive feedback highlights the cleanliness and maintenance of the facility, as well as interactions with helpful and friendly staff, including a long-term cook and personnel who support everyday needs. Conversely, some families have expressed concerns about food services—reporting that meals are often shipped in, reheated, and lack dietician guidance, contradicting information available on the facility’s website. Other significant concerns include inconsistent staff availability, particularly regarding overnight medication administration, and instances where administrative decisions were perceived as prioritizing cost over resident safety. Reports indicate high staff turnover and challenges related to the COVID-19 pandemic, especially affecting dining services. Overall, while some families feel their loved ones are well cared for, others urge caution and advise careful consideration before selecting this facility. No major changes or recent developments in operations have been publicly reported.
Costs at this community start at $4,552 and range up to $4,552. The average price in the community is $4,552, which is less than the average price in the area of $4,966. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.