Symphony of Crestwood is a skilled nursing facility located in Crestwood, Illinois. This facility offers a variety of care services including short-term rehabilitation, long-term care, and specialized memory care designed for residents with Alzheimer's or other forms of dementia. Symphony of Crestwood aims to deliver comprehensive medical assistance and therapeutic services that are tailored to meet the individual needs of its residents. Despite its offerings, reviews suggest contrasting experiences among residents and their families, highlighting both positive interactions with certain staff members and significant concerns over the quality of overall care.

At Symphony of Crestwood, care services include incontinence care, ambulatory care, cardiac care, respite care, and diabetes care. Incontinence care is supported by a team that manages the needs of residents with compassion and discretion, focusing on both physical and emotional well-being. Ambulatory care services assist those who require additional support during mobility or rehabilitation, aiming to improve patient autonomy. Cardiac care is provided through monitoring and therapy designed to support residents with heart-related conditions, while diabetes care involves careful management of diet, medication, and regular monitoring of glucose levels. Respite care offers temporary relief for family caregivers, ensuring that the residents receive attentive and dedicated services during their stay.

Transportation services at Symphony of Crestwood include complimentary options for both medical and non-medical purposes. This service ensures that residents have access to external medical appointments, enhancing their continuum of care while also providing opportunities for social outings or other needs beyond the confines of the facility.

Despite these services, reviews express significant concerns about overall care quality at Symphony of Crestwood. The facility faces criticism for issues such as understaffing, hygiene shortfalls, delayed assistive care, and insufficient communication with families. Poor response times to urgent needs, inadequate sanitation, and substandard physical therapy services are repeatedly highlighted in resident and family feedback, suggesting challenges in maintaining consistent, quality care across the board. While some family members acknowledged compassionate staff and initial proactive care, the prevailing sentiment points to struggles in meeting the facility's intended standard of service.

Costs at this community start at $1,500 and range up to $9,020. The average price in the community is $5,260, which is less than the average price in the area of $5,458. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.