Symphony Tri-Cities, located in Bay City, MI, is a care facility formerly known as Caretel Inns, offering a blend of nursing home care and assisted living services. Certified by Medicare since October 25, 2007, the facility is structured to accommodate both short-term rehabilitation and long-term care, adapting to the diverse needs of its residents. Currently home to 53 occupants, Symphony Tri-Cities provides a range of specialized services and amenities designed to support residents' health and quality of life.

The facility offers comprehensive medical support, emphasizing recovery and rehabilitation. This includes specialized stroke care and a robust program of speech, occupational, and physical therapy, with many residents and families expressing particular satisfaction with the physical therapy offerings. The facility is equipped with nurses available to attend to residents’ daily healthcare needs. Additional services such as laundry and dry cleaning are provided to ensure resident convenience, while a barber and beauty salon is available on-site, offering grooming services.

Symphony Tri-Cities also provides memory care services, catering to residents with cognitive impairments. To support the emotional and social well-being of residents and their families, the facility offers resident and family counseling. A variety of clubs and communities are established within the facility to promote social engagement and community building among residents. Enhanced by the option of resident and family feedback through councils, the facility seeks to address concerns and improve the care environment. Despite some positive reviews highlighting the facility’s clean and welcoming atmosphere and committed staff, challenges have been noted, such as concerns about understaffing and management responsiveness. These are vital areas for the leadership to focus on to ensure consistent quality of care for all residents.

Costs at this community start at $1,955 and range up to $8,365. The average price in the community is $5,160, which is less than the average price in the area of $5,495. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.