Telford Terrace, located in Richmond, Kentucky, is a care facility that primarily offers nursing-home services, providing a range of support tailored to the needs of its residents. The facility accommodates 30 occupants with various care requirements, reflecting its capacity to deliver personalized health services. Telford Terrace participates in the Medicare program and has been certified since November 24, 2003, indicating compliance with federal health and safety standards. Care services offered include pain management, wound care, and medication management, addressing a broad spectrum of resident health needs. The nursing staff includes trained professionals capable of offering IV therapies and specialized hospice care, ensuring comprehensive support for residents in need of continuing or respite care. Additionally, resident and family counseling services are available, promoting a supportive community environment.
Transportation services at Telford Terrace include scheduled transportation for both medical and non-medical purposes, enabling residents to attend necessary healthcare appointments and participate in community activities outside the facility. This service ensures that transportation does not become a barrier to accessing essential care or engaging in social events.
Resident and family reviews of Telford Terrace provide a mixed perspective on facility operations. Criticisms have been noted concerning the Director of Nursing and some day shift nurses regarding perceived unprofessional behavior, such as addressing issues publicly and neglecting essential duties during meal times. Staff complaints have also highlighted concerns about insufficient breaks and wage payment discrepancies. However, it is acknowledged that the night shift staff generally receives positive feedback for their courteous conduct. Despite these concerns, some reviews commend the nursing management for focusing on patient care and striving to achieve high state inspection ratings. Overall, while there are complaints concerning some aspects of day-to-day operations, there is also recognition of efforts to ensure competent care and uphold high standards within the facility.
Costs at this community start at $2,502 and range up to $7,200. The average price in the community is $4,851, which is less than the average price in the area of $5,427. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.